Risk management conditions us to feel it’s vital to be cautious. We must plan properly, test thoroughly, document clearly and deliver with control. And these are principles that have stood innumerous projects in good stead.
But could there be another way?
Is there a devil’s advocate that appears in the form of a service crippling crisis?
When the lights go out a dust-covered candle stub shines as a bright beacon…
Because when nothing is working, you have nothing to loose!
I have witnessed occasions when technical solutions have been crash-delivered before they were properly ready in order to fix operational issues, when it has been worth cutting corners and dealing afterwards with the minimal amount of clean-up required. These urgencies have actually been to to mutual benefit – saving the project’s time and the operational team’s bacon 🙂